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Why CCTV Monitoring?

Believing nothing untoward will happen to you, your property or neighbourhood is not wise. So, it’s always better to do our bit to ensure that if things go wrong, we have substantial proof to make things all right. And what better way to do it than by using ZiWatch’s CCTV Monitoring Services.

Protect your society and surrounding areas with electronic surveillance and revel in the peace of mind.

Virtual Security
Guard 24x7/365 days
Response Management
Services
Health Monitoring
Services
Value Added Services

Services

Virtual Security Guard 24x7/365 days
  • 24x7/365 days – Time Scheduled monitoring of premises
  • Night monitoring of premises post business closing hours with video verification.
  • May eliminate need of a Security Guard to monitor/watch your premises.
Response Management Services
  • In case of a break-in, The Virtual Security Guard Kit (VSG) triggers an alert, which is acted upon by the Zicom Command Centre.
  • Zicom Command Centre will verify whether the alert is a false or genuine alarm.
  • Initiate Response Management by informing Customer hierarchy /Law Enforcement Agencies.
Health Monitoring Services
  • Specific camera not functioning
  • Hard disk full
  • Hard disk recording failure
  • Network failure
Value Added Services
  • Coordination with customer’s vendor for complaint resolution
  • In case customer has taken Zicom’s Annual Maintenance Contract (AMC), then initiate action with Zicom Service Department.

packages

Below are the pre-requisites for CCTV Monitoring Services under ZICOM Care

DYNDNS/ Static WAN IP Router and Router password
Broadband connectivity of 1MbpS Port forwarding details
Services Covered Silver Gold
Specific Camera not functioning
Hard Disk Fail Alert
Recording error Alert
Daily report on Network Status
DVR Failure notification to  Customer and his Service Provider by SMS/e-mail.
Customer can web log in to view System Dash Board by user name and password.
Complaint resolution and follow up.
Virtual Security Guard : Night monitoring of premises post business closing hours with video verification*
In case of premise break-in,  instant notification to customer ‘s designated Personnel &  Law enforcement dept**
DVR Images remotely stored
Real time information on opening & closing time of premise .
  • * System should be in Armed mode and network up/available
  • * We do not take responsibility for the services provided by Law Enforcement dept
  • * The above amount has to be paid annually in advance
  • * Service tax extra as applicable
  • * In case site visit is required, Rs. 500 will be charged extra for tech support (non refundable)
  • * In case customer needs AMC, the above site visit will cover AMC assessment
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How IT WORKS

Learn in detail how Zicom’s systems go about their business of providing protection to your premises. Watch this video and witness cutting edge security technology at work.

Systems Installation

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Toll Free :1800 270 8888