Corona-Virus-post_020420205as15151

Covid -19 : Enterprise Security to undergo Sea Change

The lift door opens and Ms. Rhea D’Souza and her boss move together towards the office main door. The boss fling opens the main door and keeps his finger on the Biometric Access Control Time and Attendance Reader to gain entry into the office. Ms. Rhea is now skeptical to keep her finger on the same device. She uses the hand sanitizer kept at the office reception, cleans the biosensor and then registers her biometric attendance. Enter to the new world of  “Zero Trust Security” which may well be the future at most enterprises across India. The complete paradigm of safety and security in offices is all set to change forever.

The war against Covid-19 is a real one, which Corporate India will have to grapple without a choice.  Covid-19 poses some very serious security and safety challenges at our work place. The enemy cannot be seen, its shape and form is not known, it does not get tired, it’s ruthlessly aggressive and worst, it kills. While Covid-19 continues showing its devastating effects,Corporate India will have to work out a strategic plan to combat this menace to keep its environment and people, safe and secure.

Once the lockdown opens, the government is most likely contemplating to make CEO of companies take full responsibility of managing the Covid-19 infection from spreading within their individual enterprises. The current business situation is extremely fluid as every day conditions continue to change, be it guessing how long the lockdown will last, uncertainty of future earnings, lost business scale and size, customers cancelling business contracts or refusing to meet up sometime soon, supply chain issues and the impending fear to go to work.

So what are the security and safety remedies or solutions that enterprises need to embrace to make their workplace insulated against the menace of Coronavirus?

Here are a few recommendations:

  • Contactless Access Control: Face Recognition System integrated with Non-Contact Medical Accuracy Temperature Detection is a next generation access control and attendance terminal. Access control device features include fast and precise Face Recognition, coupled with Non-Contact IR based Wrist Temperature Detection System. Face Mask Detection feature with alarm warning and access restriction to employees and visitors not wearing masks. Non-Contact Wrist Detection with access restriction measuring abnormal body temperature with a 2 degree centigrade+above the normal. A dedicated temperature display system showing real time count of people restricted for high temperature detection with the highest temperature recorded during the day.
  • Body Temperature Screening Thermal Camera: When this thermal camera detects someone into the monitored area, there is a voice alert, “ Kindly go to the measuring point for temperature measurement.” When the body comes near, within 1 metre and 30 degree of the camera field of view, it will measure the temperature within 0.5 seconds, display the temperature on the terminal and send this information if required on the cloud for future reference.
  • Virtual Security Guard: During lockdowns, manpower guarding of premises poses a huge challenge. Plus add to it the cost and efficiency of having expensive security guards for securing business premises. To mitigate this risk, enterprises could opt for Virtual Security Guards for securing their business premises. There is zero human dependency plus it is very cost-effective and reliable. In case of any break ins’, an alarm is triggered in the central monitoring station, video verification is initiated to check the scene of crime, two way audio is used to speak and warn the intruder and raise the siren from the command and control station, after which calls are made to the local police station or the QRT (Quick Response team.) This service is expected to just cost 15 % of the cost of annual manpower services.
  • Video Housekeeping using CCTV Cameras: To check and identify staff and visitors not wearing face masks, gloves, Personal Protection Gears, not maintaining sufficient social distancing, checking hygiene conditions at all the common areas, including all the working desks. Triggers are generated when any violation of the company policies are noticed and reported to the HR department or to the monitoring desk.
  • Employee Productivity Monitoring: With fewer staff, enterprises need to ensure that every employee at the work place is highly productive. With CCTV monitoring using AI algorithm, one keeps a watch on the operations to ensure all the employees are engaged in doing work and not wasting their working hours. Rules can be created using AI tools, wherein any exceptions are reported to the HR Department and to the monitoring desk.
  • De-Sanitization: This is a new compliance, which every enterprise now needs to adhere to. Cleaning and de-contamination of the entire premise, especially entrance gate of the building, canteen, meeting rooms, lifts and equipment, washroom, interior and exterior walls etc. It will also be important to de-sanitize all transport vehicles owned by the company that are commonly used.At the work place to have a hand sanitizer preferably with touch-free mechanism at all entry and exit points.At locations where the number of people entering and exiting the premise is very high, one should consider installing a sanitizing tunnel or chamber which is gaining more and more acceptance with each passing day.
  • Medical Facilities:  Medical Insurance to be made compulsory for all the workers.Hospital and Clinics in the nearby areas which are authorized for Covid-19 testing should be identified and the list to be made available at the work place at all times or with the HR department.
  • Workplace Measures: All employees to wear masksat the work place continuously while maintaining a distance of one meter between two co-workers. Lunch timings need to avoid over-crowding and maintain social distancing. If any worker falls sick, it must be reported to the nearest health authorities. All employees and their families should download the ‘AarogyaSetu’App.

Vigilance will have to become the buzzword in the world post Covid-19. Safety & Security wise, itwill be a relatively new environment that each one of us will have to learn to live and cope with. Health being the first priority, all due measures will have to be taken unfailingly and strict adherence to it, a compulsion for a safe and healthy environment and ultimately for a secure future ahead. The bugle has been sounded, it’s time for enterprise security to undergo a sea change.

 

Pramoud Rao

Managing Director

Zicom Electronic Security Systems Ltd.

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Impact of COVID – 19 on Security Industry

The mega C (Covid-19) has started showing its devastating impact on most of the profitable sectors and industries from Airlines to Hospitality, Infrastructure to Real Estate, Retail to Tourism, SME and SMB!The tsunami effect is expected to cause an all round economic destruction, the likes of it never seen in history before. It is estimated that the global unemployment scenario is looking bleaker by the day. In the United States more that 700,000 lac jobs have been lost in the last three months and still counting! India too is expected to face a similar situation.Dark times are looming large across the world.

With rising unemployment and low and poor sources of income, there will be more theft, robberies, murders and threat to life and property. It’s possible that the entire world might become like the undeveloped backward countries. For one’s survival, the human race may go to any extremes. To what extent the government will play a part to overcome this critical situation, only time will tell. Healthcare and National Security will become crucialconcerns for the government to handle. How will the present scenario impact the business of electronic security and what transformation will it ensue?

According to my knowledge and experience, the electronic security industry will now play a key role for the safety and security of our country. Its positive impact will be noticeable on the business, which will grow by leaps and bounds with newer technologies and products being offered. Here are a few pointers what we can and should do to empower the nation with tight security measures:

  1. Make in India: Currently, China produces more that 90 % of the Video Surveillance Equipment and accounts for 45 % of the world’s 20 billion $ revenues! India should now grab this opportunity and create a robust eco-system for local manufacturing. A few local companies like Sparsh, Securico, etc. have taken a head startin this direction to localize manufacturing which is truly commendable, but unless we build the entire eco-system of technology, manufacturing capabilities, product quality, distribution, scale of operations and after sales services, our dependence on China will not end anytime soon. We must stop the Chinese invasion of security products into our country.
  1. Upgrading Access Control: With the humongous impact of the novel Coronavirus, all enterprises will have to upgrade their access control system to non-touch technologies like facial recognition coupled with temperature and mood sensing to check if the employee entering the office premise is unwell. Going ahead, most of the companies will invest in new age non-contact entry control technologies to avoid any contamination due to Coronavirus.
  1. Cost Reduction and Improving Productivity:With enterprises now having to face the prospect of declining business, focusing on all round cost control measures may now become focal areas of concern. Security hardware and software will have to go beyond surveillance. The role of CCTV Cameras will multiply, Video Analytics to be used for functions like people counting, attendance monitoring, access control, fire alert management, weapon detection, facility management functions, business process enhancement etc., technologywill have to come of age as never before.

The economic impact of Coronavirus is uncertain since we have just entered phase 3 and it’s still very early to predict how long this menace will continue to haunt and economically damage us over the period of time. But one thing that can be ascertained is the fact that whenever there is a socio-economic imbalance, the need and demand for safety and security devices has always grown exponentially.

 

PramoudRao

Managing Director

Zicom Electronic Security Systems Ltd.